Accessibility
What we have done, what we have tested, and where this site still falls short. If something stops you getting what you came for, tell us and we will fix it.
What we have done, in short
We aim to meet WCAG 2.2 level AA. We are not claiming that we do. Nobody independent has audited this site and no disabled person has tested it, so we cannot tell you it works for you. What we can tell you is what we tested ourselves, and what we did not.
What we have done and tested
You can use the whole site with a keyboard
Links, buttons and form fields can be reached by tabbing, and the one you are on shows an outline. A skip link is the first thing you reach on each page, so you can jump past the menu to the content. In the header, each menu opens with Enter, Space or the Down arrow, Escape closes it and takes you back to the button, and the links inside it can be reached with Tab.
Text is checked against a contrast standard
We measured the rendered colour of text against whatever sits behind it, rather than judging by eye, and changed anything below the 4.5:1 standard for normal text. Text over photographs is the exception, and it is covered below.
It works without a mouse and without animation
If your device is set to reduce motion, the sliding and moving effects stop. The content still appears.
The structure makes sense to a screen reader
We build with one main heading per page, headings in order, page landmarks, and real tables with row and column headers for the figures. Form fields have labels, and when a box is missed or filled in wrongly, the message appears next to that box and your cursor moves to the first one. Images that carry meaning have a description, and purely decorative images are marked so a screen reader skips them.
Pages say what they are
The site declares British English, pages have their own titles, and most show breadcrumbs for where they sit in the site.
Where we know it falls short
These are real gaps, not hedging.
No independent audit, and no testing with disabled users
We did the testing above ourselves. That is not the same as a specialist reviewing the site, or watching someone who relies on a screen reader use it. We have done neither yet.
Text over photographs has not been measured
Some headings sit on top of photographs. Contrast there depends on the part of the picture behind each letter, which cannot be measured the way a flat colour can. The homepage has a lot of text like this. It looks legible to us, but we have not verified it to a standard and we are not claiming we have.
We have not tested every browser and assistive technology combination
Our checks were run in a Chromium browser. We have not systematically tested VoiceOver, NVDA, JAWS, Dragon or older browsers.
Tell us about a problem
If any part of this site is hard to use, email [email protected] or use the contact form. Tell us the page, what went wrong, and what you were using if you know. We will reply and say what we are going to do about it.
You do not need to know the technical term. "I could not read the text on the pricing page" is a useful report.
This statement is based on our own testing. It is not a formal accessibility audit and it is not a conformance claim.